Effective root cause analysis and incident investigation go beyond mere good intentions; they require structured methodologies and critical thinking skills to foster continuous improvement. ReliaSolv's training programmes cultivate these essential capabilities across all levels of your organisation, empowering your teams to address problems at their source and drive sustainable operational improvement.

Every course combines proven methodologies with real-world application. Participants work through actual scenarios, practice structured techniques, and develop skills they can apply immediately upon returning to their operations.
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Our training doesn't just teach methods; it builds capability. Participants leave with confidence, competence, and practical tools to conduct high-quality investigations and deliver measurable results.
With experience in delivering over 800 training sessions delivered globally across EMEA regions and consistent 5/5 participant ratings, we create engaging learning experiences that translate directly into improved investigation quality and problem-solving capability.
Master the Apollo Root Cause Analysis methodology, recognised globally as one of the most rigorous and effective problem-solving approaches available. Apollo RCA provides a structured, evidence-based framework for investigating complex problems and ensuring solutions address true root causes rather than symptoms. All Apollo training is offered via Pro-Reliability Solutions.
For all Apollo training click here - https://www.pro-reliabilitysolutions.com/products/
Comprehensive Incident Investigation
Duration: 1 day
Delivery: On-site or Online
Who Should Attend:
Safety professionals, operations managers, supervisors, HR personnel, and anyone responsible for investigating workplace incidents, near-misses, environmental events, or operational failures.
What You'll Learn:
Systematic investigation processes from initial notification through closure
Legal and regulatory requirements for incident investigations
Securing and preserving physical evidence
Structured interviewing techniques and witness statement collection
Timeline reconstruction and event sequencing
Identifying immediate causes, contributing factors, and underlying root causes
Analysis techniques including barrier analysis and change analysis
Integration of multiple RCA methodologies appropriate to incident severity
Developing effective corrective and preventive actions
Report writing and communicating findings
Human factors and organisational influences on incidents
When to use external investigation resources
Course Benefits:
Participants develop comprehensive incident investigation skills applicable across safety, environmental, quality, and operational events, ensuring investigations are thorough, objective, and lead to effective preventive actions.
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